Terms of Service

Welcome to twoess. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our site. By accessing or using our website, you agree to be bound by these Terms.

1. Introduction

1.1. These Terms apply to all visitors, users, and others who access or use our website ("you" or "Users"). 1.2. twoess ("we", "us", or "our") is based in [Your Company Location], and these Terms are governed by the laws of England and Wales.

2. Eligibility

2.1. By using our website, you confirm that you are at least 18 years of age or have the legal capacity to form a binding contract under the laws of your country.

3. Account Registration

3.1. You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. 3.2. We reserve the right to suspend or terminate your account if we suspect any unauthorized use.

4. Orders and Payments

4.1. When you place an order on our website, you are offering to purchase a product subject to these Terms. All orders are subject to availability and acceptance by us. 4.2. Prices and availability of products are subject to change without notice. We reserve the right to refuse or cancel any order for any reason. 4.3. Payment must be made at the time of order. We accept [list of payment methods]. You agree to provide current, complete, and accurate payment information.

5. Shipping

5.1. We ship to various countries, including the USA, Australia, Canada, and New Zealand. Shipping times are estimated and may vary depending on your location. Please refer to our Shipping Policy for more details. 5.2. We are not responsible for delays caused by customs, postal services, or other factors beyond our control.

6. Returns and Refunds

6.1. If you are not satisfied with your purchase, you may return the item within 30 days of delivery for a refund or exchange, subject to our Return Policy. 6.2. Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Refunds will be issued to the original payment method. 6.3. Certain items, such as sale items, may not be eligible for return. Please review our Return Policy for specific details.

7. Intellectual Property

7.1. All content on our website, including text, images, graphics, logos, and designs, is owned by or licensed to twoess and is protected by copyright, trademark, and other intellectual property laws. 7.2. You may not reproduce, distribute, or otherwise use any content from our website without our prior written permission.

8. User Conduct

8.1. You agree not to use our website for any unlawful purpose or in a way that could damage, disable, or impair the website. 8.2. You may not upload, post, or transmit any material that is defamatory, obscene, or otherwise offensive.

9. Disclaimer of Warranties

9.1. Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our website or the information, content, materials, or products included on the site.

10. Limitation of Liability

10.1. To the fullest extent permitted by law, twoess shall not be liable for any damages of any kind arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

11. Governing Law and Jurisdiction

11.1. These Terms are governed by and construed in accordance with the laws of England and Wales. 11.2. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising out of or relating to these Terms or your use of our website.

12. Changes to These Terms

12.1. We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

13. Contact Information

13.1. If you have any questions about these Terms, please contact us at [email protected].